A virtual office phone service combines a professional virtual receptionist with smart technology to answer and forward business calls in your company’s name.
You receive a local Australian number, and calls can be routed worldwide. This solution ensures your business stays reachable, maintains a professional image, and efficiently manages call volumes without requiring a physical office or in-house staff.
Businesses of all sizes rely on phone call answering services to improve client communication, enhance credibility, and maintain seamless connectivity.
Their services include:
Project reliability and consistency as every call is answered in your business name.
Reduce overheads by avoiding the need to hire, train, and manage full-time receptionists.
Forward calls internationally to support remote teams and overseas clients.
Control call forwarding, voicemail, and reception options online as your business needs evolve.
Servcorp’s Virtual Office Phone Service gives your business a local number, a professional receptionist, and advanced call management tools without the overhead of in-house staff. With access to 150+ global locations, secure connections, and full in-house support, your business stays professional, credible, and always connected.
Build credibility with a professional number and live receptionist, even when working from a virtual office. Project an established business image that wins client confidence, eliminate missed opportunities from unanswered calls, and maintain work-life balance by keeping personal numbers private while ensuring every business call receives professional attention.
Manage increasing call volumes without additional staff or the overhead of hiring full-time receptionists. Scale your phone support seamlessly during busy periods, reduce costs compared to in-house reception teams, capture every lead with overflow call handling, and maintain consistent service quality even during rapid growth phases without infrastructure investment.
Stay connected regardless of location, whether in a home setup or a coworking office. Ensure seamless call transfers between team members, maintain unified business presence across distributed locations, provide clients with one consistent contact point, and enable flexible working arrangements without sacrificing professional communication standards or accessibility.
Improve customer service with dedicated call answering and routing to departments. Reduce wait times through intelligent call distribution, enhance first-contact resolution rates, provide multilingual support options, handle high-volume periods efficiently, and gather valuable call data for service improvements while ensuring no customer enquiry goes unanswered across multiple business divisions.
Remote teams maintain productivity while Servcorp’s expert team of receptionists handle incoming calls in your business name. Staff can focus on core work while all client calls are answered professionally and routed appropriately.
• Real-time notifications for incoming calls, voicemails, and messages
• Integration with email and CRM systems for seamless client communication
• Customised call handling, screening, and priority routing based on your business needs
• Option to redirect calls anywhere in the world to keep your team connected
Servcorp makes managing business communication simple and effective by providing the best dedicated phone services money can buy:
• Simplifies managing all your business calls with a professional touch
• Ensures your business stays connected and presents a consistent, professional image
• Reliable, easy-to-use phone service suitable for teams of any size
• Frees you to focus on business growth while calls are handled efficiently
• Comprehensive support for all your communication needs, including call forwarding and voicemail
Servcorp's Virtual Office Services are the smart and cost effective solution for managing your business' administrative requirements. Let us worry about the details while you get on with the business of expanding your company without expensive overhead costs.
Servcorp can provide you with an address that will secure your client's respect and trust. Our business address package offers a range of convenient features at affordable monthly rates, including a prestigious head office location, and mail and courier management services.
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Make sure your business never misses a call with a Servcorp receptionist providing a full call answering and forwarding service. Our live call answering service offers you the flexibility to capture all your important business calls from any external location without the cost of maintaining a full time receptionist.
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Take advantage of Servcorp's premium address and mail forwarding package designed to provide flexible options for mobile operations. Our team ensure your packages, letters and faxes get where they need to be no matter which state, territory or continent you may be travelling through.
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If your business requires an operational business line with a local telephone number and dedicated receptionist, you need our telephone answering service. Our live telephone answering service ensuring you capture all of your business opportunities with a friendly, professional dedicated receptionist.
Learn MoreCall us on 1300 364 562 to arrange your free trial!
It’s a professional call answering and forwarding solution with a dedicated receptionist and local number, allowing you to manage calls from anywhere.
Your service can be active within minutes of signup, with instant call handling by your dedicated receptionist.
Yes, calls can be forwarded to any global number, helping your business stay connected across markets.
You gain a professional image, never miss important calls, and avoid the overhead costs of an in-house receptionist.
Yes, you can manage your plan online and adjust settings anytime to meet your business needs.
